Shipping policy

Shipping Policy

At Ornavera, we aim to deliver your orders quickly, safely, and efficiently across India.

Order Processing

  • All orders are processed within 1–3 business days

  • Orders placed on weekends or public holidays will be processed on the next working day

Shipping Time

  • Estimated delivery time is 3–7 business days, depending on your location

  • Remote areas may take slightly longer

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before payment

  • We may offer free shipping on selected orders or promotions

Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS/WhatsApp/Email

  • You can use this link to track your delivery in real time

Delivery Issues

  • Please ensure that your address and contact details are accurate

  • Ornavera is not responsible for delays caused by incorrect details provided by the customer

Failed Deliveries

  • If a delivery attempt fails due to unavailability or incorrect address, the courier may reattempt delivery

  • In such cases, additional shipping charges may apply for re-dispatch

Delays
While we aim to deliver within the estimated time, delays may occur due to:

  • High order volumes

  • Weather conditions

  • Courier or logistical issues beyond our control

We appreciate your patience and understanding in such situations.

By placing an order with Ornavera, you agree to the terms outlined in this Shipping Policy.